Cookie Policy

What cookies and similar storage are

A cookie is a small file a website stores in your browser. Websites also keep information in your browser's local storage and session storage, and browser extensions in their own extension storage. This policy covers all of these, because the law treats them alike: storage that is strictly necessary for a service you asked for needs no consent, and any other storage needs your consent first.

On our website, www.opusend.com

Name	Set by	What it is for	Kind	How long
op_consent (local storage)	Opusend	Remembers whether you accepted or declined analytics, so we do not ask on every page	Strictly necessary	Until you press Cookie choices or clear your browser's storage
_ga	Google Analytics	Tells one visitor from another, to count visits	Analytics, only after you press Accept	2 years
_ga_<id>	Google Analytics	Keeps the state of a visit	Analytics, only after you press Accept	2 years
__cf_bm, cf_clearance	Cloudflare	Tell people from bots and protect the site from attacks. Set only when Cloudflare's protection needs them	Strictly necessary	__cf_bm: 30 minutes; cf_clearance: as long as Cloudflare's challenge setting allows

How the consent works. Google's analytics tag is not loaded until you press Accept. Before you answer, and if you press Decline, your browser sends no request to Google at all, and no analytics cookie is written. If you press Accept, the tag loads, and Google Analytics may set the cookies above and count your visits; on your next visits, your stored answer loads it straight away. We never ask Google for advertising storage or personalisation, and we keep those denied.

Cloudflare may also measure traffic with its Web Analytics, which sets no cookies.

In the app, app.opusend.com

Name	Set by	What it is for	Kind	How long
__Host-better-auth.session_token	Opusend	Keeps you signed in. It cannot be read by page scripts and is sent only to app.opusend.com	Strictly necessary	7 days, renewed while you use the app; removed when you sign out
__Host-better-auth.state	Opusend	Protects a Google sign-in while it is in progress	Strictly necessary	5 minutes
__cf_bm, cf_clearance	Cloudflare	As on our website	Strictly necessary	As on our website
Preferences (local storage, names beginning op)	Opusend	Remember the choices you make in the app: light or dark theme, text size, which columns and cards you show and in what order, notices you dismissed	Strictly necessary for the feature you chose	Until you clear your browser's storage
opusendEnt (session storage)	Opusend	Keeps your plan's last known answer for this tab, so a brief network failure does not lock you out	Strictly necessary	Until the tab is closed

The app sets no analytics or advertising cookies, and loads no Google Analytics.

In the Chrome extension

The extension sets no cookies. It keeps your settings, a copy of your CRM, queued work, local backups and a short log of its own steps in the browser's extension storage, which only the extension can read. If you connect Gmail, the Google access token is kept there too. All of it is strictly necessary for the extension to work, and stays until you clear it in Settings, Data, or remove the extension.

Your choices

• The Cookie choices link in the footer of every page on www.opusend.com brings the banner back, so you can accept or decline again. Declining after you accepted stops analytics storage from then on; to remove cookies already set, clear them in your browser.
• Your browser's settings let you see, block and delete cookies and site data. Blocking strictly necessary cookies on app.opusend.com stops you from signing in.

What we do with the data these cookies collect is in our Privacy Policy. Questions: [email protected].